Services
What we cover
Everything most small companies need from an IT department, as one managed plan or a single project.
01
Cybersecurity
In both plans
Managed detection and response across the places your business actually gets attacked: inboxes, laptops, cloud accounts, and logins. Threats get contained as they happen instead of surfacing weeks later. Password management is part of the package, because reused credentials are still how most breaches start.
- 24/7 managed detection and response
- Email and phishing protection
- Endpoint detection and response
- Identity and login monitoring
- Cloud data protection
- Dark web credential monitoring
- Phishing simulation and training
- 1Password for every employee
02
Managed IT
Included in Complete
Ongoing support sized to your team. Monitoring and patching run in the background, and when something does break you get a real ticket, a real person, and a written record of what happened. You also get someone to think with when you're deciding what to do next, whether that's a system that's outgrown you or a tool someone wants to buy.
- 5 hours monthly remote support
- Help desk with ticket tracking
- Ongoing IT planning and consulting
- Microsoft 365 and Google Workspace admin
- Licensing, SSO, and MFA enforcement
- Ongoing monitoring for supported networks
- Asset tracking and documentation
- Client portal for tickets and billing
03
Device Management
Included in Complete
New hires get a machine with the right apps, settings, and security already in place before they open it. Mac, Windows, iPhone, and Android are managed the same way, updates roll out on a schedule you approve, and a lost device can be locked or wiped the same day.
- Set up and ready before handover
- Mac, Windows, iOS, and Android
- Standardized configuration and apps
- Automated OS and software updates
- Remote lock and wipe
- Device compliance reporting
04
Onboarding & Offboarding
Included in Complete
Tell us someone's starting and we handle the rest: accounts, email, laptop, phone, and password vault, ready before their first morning. When someone leaves, access is revoked, the device is wiped, and their files are handed to whoever needs them.
- Accounts and email provisioned ahead of day one
- Device set up and ready before their first day
- Password vault and app access set up
- Same-day access revocation on departure
- Mailbox and file handover
- Device wiped and returned to inventory
05
Hardware Procurement
Billed at quote
We spec and buy the hardware so you're not guessing at configurations or overpaying for more machine than the job needs. Every machine is set up and ready to use before it reaches the person using it, and we plan refreshes before things start failing rather than after.
- Spec advice sized to the actual work
- Laptops, desktops, and networking gear
- Purchasing and warranty handling
- Set up and ready before handover
- Refresh planning before machines fail
- Secure data wipe and disposal
06
Networks & Onsite
Project work
Most IT providers stop at the screen share. We design, install, and manage the network in your space: firewalls, switching, and Wi-Fi that covers the whole floor. For camera and access control systems, we scope what you need, configure it once it's in, and manage it from there.
- Site surveys and Wi-Fi coverage planning
- Firewall, VLAN, and guest network setup
- Switching, PoE, and access points installed
- Multi-site and remote-office connectivity
- ISP coordination and failover
- Camera and access control systems scoped
- Post-install configuration and management
- Office moves and new location buildouts
07
Backups
In both plans
Microsoft 365 and Google Workspace keep your data available, not backed up. If someone deletes a mailbox or ransomware encrypts a drive, retention policies run out. We back all of it up separately so a bad day is a restore instead of an incident.
- Exchange, OneDrive, SharePoint, and Teams
- Gmail, Drive, Calendar, and Contacts
- Point-in-time recovery
- Immutable backups ransomware can't alter
- Granular restore, down to a single file
- Encrypted at rest and in transit
08
Compliance
Partner referral
If a customer is asking for SOC 2 or HIPAA, you need a dedicated compliance platform, not an IT provider improvising one. We'll connect you with a partner who handles it properly, and we make sure the controls that touch your systems are actually in place on our side.
Partner: Comp AI
- SOC 2 · HIPAA · GDPR · ISO 27001
- Introduction to a compliance partner
- Automated evidence collection
- We handle the controls on your IT
09
Business Phone
Partner referral
Need phones? We'll point you at a system we already trust and help you get it set up, rather than leaving you to compare a dozen VoIP vendors on your own.
Partner: Quo
- Shared numbers, calling, and texting
- AI call transcription and summaries
- Introduction and setup help
- Works across desktop and mobile
Not sure which you need?
Most people start with a call. We'll figure out the right fit from there.