IT Services

Managed IT Services

No business is too small to benefit from strategic IT management. We provide comprehensive technology solutions that transform complex technical challenges into streamlined business advantages. Whether you're a small startup, a growing storefront, or an emerging enterprise, we provide the technological backbone that enables your success.

We have experience with various industries and if your industry happens to be one we haven't dealt with yet, we're always excited to learn and adapt to your unique technological needs. Our team turns unfamiliar industries into opportunities for innovative IT solutions.

What Sets Us Apart

  • Targeted monthly support tailored to your specific needs

  • Rapid, efficient problem-solving

  • Streamlined and cost-effective technology solutions

  • Strategic guidance from experienced IT professionals

  • Comprehensive cybersecurity package

  • Customer Portal for billing, ticketing, and company specific IT documentation

We deliver high-impact support in compact 1-hour to 4-hour monthly packages. This approach ensures you get expert-level technical assistance without unnecessary complexity or wasted resources. Focus on what you do best - running and growing your business - while we ensure your technology infrastructure is optimized, secure, and perfectly aligned with your objectives.

Cybersecurity

Businesses face increasing cybersecurity threats including phishing, data loss, ransomware, and user errors. Small to medium-sized businesses often struggle with limited resources, tight budgets, and lack of technical expertise 69% of businesses are unprepared for the next cyberattack and 56% of small businesses lack cyber insurance coverage.

Take your cybersecurity to the next level with our fully managed cybersecurity service tailored to your unique business needs, securing and insuring you against evolving cyber threats from the inside out.

Key Features & Benefits

  • Enterprise-Grade Security: Access technology previously only available to large corporations

  • 24/7 Managed Detection and Response: Continuous monitoring with security experts readily available

  • Focus on What Matters: Reclaim your time to develop your core business offerings

  • Security Tailored for Your Business: Proactive protection designed for your specific needs

  • Secure Password and Information Manager: No more spreadsheets, keep credentials and personal information in a secure environment

Our Security Services

  • Email Security: Stay ahead of potential email threats with user-friendly, API-based protection

  • Endpoint Security: Protect laptops and desktops from malware and ransomware

  • Cloud Data Protection: Enable safe data collaboration with external users

  • Secure Browsing: Protection against viruses and malicious sites

  • Awareness Training: Equip employees as the first line of defense

  • Phishing Simulation: Continually test and highlight weak spots

  • External Risk Scanning: Gain insights on threats by scanning your digital footprint

  • Insurance: Transfer cyber risk with tailored coverage at the right price

  • Dark Web Monitoring: Continuously scan hidden online marketplaces for your compromised credentials before criminals can exploit them.

On-Demand IT Services and Projects

Not every technology challenge requires a full-scale managed service contract. Our ad-hoc IT services provide targeted, on-demand support for specific technology needs. No job is too small. From quick fixes to large projects, we deliver professional IT support precisely when and how you need it.

We can execute various projects including but not limited to:

  • Website Development

  • 365 and Google Workspace Migrations

  • SharePoint Consulting and Training

  • General SaaS Data Migrations, Configurations, and Deployments

  • Network Deployments

  • New Location/Office Build Outs

    • Network Hardware Install

    • Low Voltage Coordination

    • Access Control Coordination

    • Security Camera/NVR Coordination and Install

    • General Integrated Systems Consulting and Install

    • General Vendor Coordination

  • And more - if you don't see your project listed, please reach out for a free consultation!

Business VoIP Solutions

We partner with OpenPhone to deliver a collaborative phone system that works across all your devices, ensuring you never miss customer communications.

Key Benefits

  • #1 rated in customer satisfaction on G2 and trusted by 50,000+ businesses

  • Shared phone numbers for seamless team collaboration

  • AI-powered features for call transcription, summaries, and next steps

  • Efficient workflows through automations and integrations

  • Scalable system that grows with your business

  • Built-in mini CRM with custom properties and notes

Choose between self-setup or our full-service implementation including onboarding and ongoing support.

365 and Google Workspace Backups

We provide automated and incremental backup solutions that require no additional hardware. Our system offers:

  • One-click download, restore, and migration capabilities

  • Access to your backups from any device or location

  • Unlimited storage with no ingress or egress fees

  • Free backup retention for deleted users

Data Recovery

Our comprehensive data recovery services allow you to:

  • Restore content directly to mailboxes, drives, contacts, calendars, and tasks with a single click

  • Choose where to restore your data - to default folders, existing folders, or create new ones

  • Download or export your data through our free self-service option

  • Utilize advanced search functionality to locate specific items

Insights & Business Intelligence

Gain valuable insights into your organization's communication patterns with:

  • Email volume analysis and timing metrics

  • Identification of top contacts, senders, and recipients

  • Email storage utilization reporting

  • Response time analytics

Data Security & Privacy

We maintain the highest standards of security with:

  • Greater Than or Equal to 99.99% data availability and service uptime

  • 256-bit (AES) encryption for data at rest and in transit

  • Multi-factor authentication (MFA) support

  • Multiple compliant data center options (SOC2, FISMA, ISO 27001, SSAE-16)

  • Comprehensive vulnerability testing and security management

  • Continuous system monitoring

Copyright 2025 Lodestar IT, LLC

Copyright 2025 Lodestar IT, LLC